![]() Reenable iCloud/iCloud Drive on all devices, download the database from iCloud again and try if the sync works now.This will remove the database from your local device. Open the system preferences of the respective devices and Disable iCloud/iCloud Drive.Create a backup of your database in MacFamilyTree via “File” -> “Create Backup Now”or in MobileFamilyTree by exporting the file as a GEDCOM file via “Export” -> “GEDCOM Export”.What can I do, if none of the steps above does solve the problem Please make sure the upload of the database to iCloud is completed. If you stop the upload on device A, or abort the online connection, the sync will not work. If your database is uploading to iCloud on device A and you open MacFamilyTree on device B attached to the same iCloud account, the database is available for download on device B, even if the upload on device A has not yet been completed. In MobileFamilyTree this options is available from the left sidebar under: “Export” -> “iCloud Or by tapping and holding the database icon on the start screen. Databases that have already been moved to iCloud are also marked by a little iCloud icon in the start window of MacFamilyTree. ![]() ![]() If the database has already been uploaded, there will be a “Remove from iCloud” option available. Open MacFamilyTree and click on the iCloud icon above the main view pane. Check if MacFamilyTree is in enabled in the iCloud Drive Options, otherwise MacFamilyTree cannot store documents in iCloud.Ĭheck, if the database is already uploaded to iCloud Check if you are logged in and iCloud Drive is enabled. In order to check if your iCloud account is configured correctly for syncing files, please open your system preferences and click on “Apple ID”. Here is what you can do in case iCloud is misbehaving. However, there might be some problems from time to time which prevent MacFamilyTree or MobileFamilyTree from syncing your family tree correctly. What can I do?Īpples iCloud service is usually stable, fast and reliable. Select Outlook Advanced Diagnostics, and then select Run when you are prompted by your browser.The iCloud sync does not work correctly. For Outlook 2010, see How to troubleshoot performance issues in Outlook.For Outlook 2010 and later versions, see Outlook not responding error or Outlook freezes when you open a file or send mail.Try the methods from the following articles, as appropriate for the version of Outlook that you're running: Test to learn whether the issue is resolved. For more information, see How to install the latest applicable updates for Microsoft Outlook (US English only). Make sure that the latest updates for Outlook are installed. This includes issues that affect your local proxy server, firewall, or Internet service provider. If other customers are experiencing the issue, the issue should end when the service-interrupting event is resolved.Īlso, determine whether any local network issues might be causing the problem. In this case, sign in to the Microsoft 365 portal by using your administrator credentials, and then select service health to determine whether other customers are experiencing the same issue. This issue may be caused by an Exchange Online server issue. Outlook is retrieving information from the server Frequently, you receive the following warning message: Outlook responds slowly when you try to insert an attachment.When you send an email message, the message sits in the Outbox folder for a long time.Outlook responds slowly when you try to open email messages.When you use Microsoft Outlook together with Microsoft 365, you experience one or more of the following symptoms:
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